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COBRA Administration

COBRA Administration	Open Enrollment	State Continuation	USERRA
COBRA Eligibility	Why Infinisource Compliance?		HIPAA

Our solution directly addresses the most common concerns employers have with COBRA:

Employer Concern	Infinisource Solution
Time frames	We track 29 possible time frames per beneficiary
Notice requirements	Our notices exceed IRS model notice requirements
Changing rules and regulations	The Research Department monitors legislation on a daily basis
Documentation	Documentation is retained indefinitely
Time	Infinisource administration relieves your staff of this time-consuming duty

Infinisource COBRA Administration provides:

Administration Components	Employer Benefits	Participant Benefits
Web-based COBRA or Electronic Data Transfer reporting All required notices for a comprehensive COBRA program Management of COBRA elections and premium payments Updates on regulations, legislation and court cases Website and call center support	Reduced risk No software to maintain Experts a phone call away Gain time to focus on business Easy-to-use service Reduced workload Reduced claims increase your bottom line Dedicated service team Call center in Michigan	Welcome letter with login and password information Invoices Website access to view notices, invoices and payment history Dedicated phone number with extended hours

Your COBRA Administration Includes:

Notifications

General Notice
Qualifying Event Election Notice
Notice of Unavailability
Extension Notice
Conversion Notice
Early Termination of COBRA Notice
Expiration Notice

Premium Collection

Participant welcome letters
COBRA elections
COBRA premiums
Remit premiums to client or carrier
Send Insignificant Underpayment Notice
Report to client to add/delete COBRA participants
Answer inquiries from ex-employees

Reports

Participant Status Report
Daily Status Change Report
Premium Remittance Report

Documentation

Written procedures provided, online including tutorial
Maintain federally mandated COBRA documentation indefinitely

Research

Monitor COBRA regulations and legal opinions
ERISA attorney on staff
Immediate notification of relevant changes throughThe Source

Customer Support

Certified COBRA Professionals
Toll free support Monday-Thursday 8 a.m.-8 p.m. ET, Friday 8 a.m.-6 p.m. ET
Website access to notices, invoices, reports, elections and payments

TheNewsroom,our online newsletter that covers legislative updates, important dates and educational opportunities
Dedicated care team

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The Newsroom

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workforce management solutions

Infinisource is the leading provider of fully-integrated, SaaS-based, cloud-resident Workforce Management solutions for small to medium-sized employers that are looking for a better way to manage and optimize a workforce. Infinisource’s Workforce Management solution, iSolved, offers everything an employer needs (Payroll Services, HR Software, Benefits Administration, Time Management, Talent Management and Compliance), accessible from one login, anywhere and anytime.

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