Direct Billing

Infinisource relieves you of the burden of collecting insurance premiums when deducting from payroll is not an option. For example, retiree plans, FMLA, etc.

Direct Billing administration includes

  • Tailored billing cycles
  • Monthly participant status reports
  • Direct billing is integrated with our COBRA services (additional cost for COBRA services)
  • Timely responses to participants and employer
  • Eligibility Notice
  • Participant enrollment support
  • Participant call center
  • Rate and payment instructions
  • Document payments
  • Premium invoicing
  • Collect and disperse premiums
  • Tracking and reporting of all premium activity
  • Complete monitoring and administration of all notices
  • Notification of all rate or benefit changes

Infinisource Benefit Services is so responsive and always willing to help on issues that come up. I love having direct points of contact for COBRA and FSA – it makes the turnaround time for enrollments, claims, etc. so much faster when the person I am working with is familiar with groups and employees. I appreciate the time and effort put in to ensure things are done correctly on the front end.
—Lena Thompson, CHCC. Intrepid

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